Orders are typically dispatched within 1-2 business days from the date of purchase.

Once your order is dispatched, you will receive a shipping confirmation email/SMS with a tracking number.

Yes, we provide express shipping options at checkout for those who need their orders delivered faster. Additional fees may apply.

Standard shipping times vary based on your location. Generally, orders within India take upto 4 days post dispatch, while international orders may take longer.

Unfortunately, we cannot modify shipping addresses once an order is placed. Please double-check your information before completing your purchase.

In the rare event of a lost or delayed package, contact our customer support team, hello@thehairinfinity.com, and we will assist you in tracking down your order or processing a replacement.

Please contact hello@thehairinfinity.com for international shipping. Shipping costs and delivery times vary based on the destination.

Unfortunately, we are unable to combine orders once they are placed. Each order is processed and shipped individually.

We only offer exchanges for damaged or defective items. Please carefully review our product descriptions and sizing guides before making a purchase.

Orders cannot be canceled once they are processed. Please review your order carefully before confirming your purchase.

No, we don't offer exchanges for size or color. If you receive a damaged or incorrect item, please contact our customer support team hello@thehairinfinity.com for assistance within 3 days of receiving your order.